Caring made effortless

"A mobile app designed for caregivers—offering peace of mind by managing elderly well-being anytime, anywhere."

“Because care goes beyond distance.”

Problem we’re solving

The target users of AidArea — caregivers and distant family members — often face difficulty in staying consistently informed about the health of their elderly loved ones.

With growing concerns like chronic illnesses, unexpected falls, missed medications, and delayed emergency responses, managing elderly well-being becomes overwhelming without a centralized and real-time monitoring system.

This results in emotional stress for caregivers, lack of timely care for the elderly, and a disconnect between family members and their loved ones’ daily health status

Our Goal

To design a user-friendly mobile application that helps caregivers and family members monitor and manage the health of elderly individuals efficiently — by offering real-time updates, health tracking, and emergency support, ensuring peace of mind and better elderly care.

About Designer

My name is Vaibhavi Prakash. My role in this project as a UX/Ui designer was to take ownership of the app’s design

Industry

HealthTech

My Responsibilities

User research, competitor analysis, information architecture, wireframing, prototyping, usability testing, iteration, and creation of the final high-fidelity prototype.

I chose a simplistic Lean UX approach to my project. We constantly pivoted our design based on the feedback from relevant users and experts at the earliest.

We performed foundational user research to understand more about the personas that is the target audience of the Aidarea User App.

Primary Research: We recruited 2 Male, 1 Female participants who agreed to provide us their time and feedback during the project. We interviewed them about their life, general behaviour and more to form our initial impression. We learned a lot from first-hand user interaction and observation.

Secondary Research: We explored the HealthTech industry through reports and articles focused on elderly care solutions. We reviewed similar apps like TrueMed, Medisafe Now, analyzing user reviews on app stores to identify key delights (like easy medication reminders) and pain points (such as complex interfaces).

We then built empathy maps for each participants that were later collated to create user personas.

User Personas

#Persona1

"A busy professional striving to remotely monitor and manage his aging father's health with ease and reliability."

Goals

Frustrations

To track health metrics of his father like blood pressure, heart rate, etc. in real-time
To ensure medications are taken on time, without needing to call and remind
To receive instant alerts during emergencies (like falls or abnormal vitals)
To feel peace of mind knowing his father’s health is being monitored

Constant anxiety about not being informed during medical emergencies
Hard to track if medications are being taken regularly
Juggling between calls, messages, and apps to get updates
No centralized system for medical records or alerts

Aman Singh

Age: 32
Occupation: Software Engineer (Bangalore)
Location: Delhi, India
Family: Father (65, lives alone in Lucknow)
Tech Comfort: Average

Aman is a hardworking professional living away from home, constantly worried about his elderly father's health. Frustrated by juggling multiple apps and calls for updates, he simply wants a reliable way to monitor his father’s health and receive timely alerts—all in one place.

#Persona2

Deepika Rathore

Name: Deepika Rathore
Age: 35
Location: Pune, India
Occupation: Part-time school teacher
Family: Lives with husband and elderly mother-in-law
Tech Comfort: Average (uses smartphone apps for daily tasks)

A caring daughter-in-law who wants to ensure her mother-in-law's health is never compromised.

Goals

Monitor her mother-in-law’s vital health metrics regularly.
Receive timely and non-intrusive medication reminders.
Stay updated with emergency alerts anytime, anywhere.
Organize health records, prescriptions, and doctor visits in one app.
Reduce mental burden while ensuring better care.

Deepika is a caring and committed woman who manages both her home and part-time work. She is the primary caregiver for her mother-in-law, who requires daily health monitoring. While she does her best, Deepika often feels overwhelmed and anxious when she's away or busy. She wants a simple, trustworthy system that can help her stay on top of her mother-in-law’s health needs without feeling drained.

Frustrations

Feels stressed without a clear care structure.
Can’t always remember medications and checkups.
Fears missing warning signs in her absence.
Finds existing apps too technical or cluttered.

User Journey Map

To empathise with the users, we also a created empathy maps and user journey map to dig deeper into each stage that our personas goes through.

Problem Statement & Hypothesis

Identifying the problems that users face is one of the most important parts of UX design. It is imperative to have a problem-solution fit. We ensured that by starting with clear problem statements for our primary personas.

Aman is a Working Professional (32)

who needs a simple way to monitor his father’s health remotely

because he worries about missing important health updates

If Aman is able to track health metrics and medication updates through the app

then he can feel assured and in control of his father's well-being from afar

User characteristics

User needs

insights

actions

Outcome

Deepika is a Part-time Teacher & Homemaker (35)

who needs a reliable way to care for her elderly mother-in-law

User characteristics

because she wants to ensure safety while managing her household and teaching duties

User needs

If Deepika gets timely health alerts and medicine reminders

insights

then she can care for her mother-in-law without feeling overwhelmed or distracted

actions

Outcomes

Competitive Analysis

Competitive audits are one of the many valuable steps you can take during the ideation process.

Information Architecture

To ensure a smooth and intuitive user experience, I structured AidArea’s app flow in a simple, logical manner focused on solving the core problems faced by caregivers. This architecture helps users easily navigate between key features like health updates, reminders, and emergency support without confusion or overwhelm.

User Flow of Aidarea in General

After exploratory and market research, I had gotten a fair understanding of the primary user flows for Aidarea app. User flow allowed me to see the complete app experience at a holistic level. Furthermore, this flowchart helped me make a checklist of all the pages to be designed.